1. Introduction
At Cruise Assist, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website or contact our support services.
2. Information We Collect
When you contact us for cruise support, we may collect the following information:
- Name and contact details (email, phone number, address)
- Cruise reservation details and booking numbers
- Payment information (processed securely for fees)
- Interaction data (call recordings for quality assurance)
3. How We Use Your Information
We use the information collected solely to provide the services you have requested, including:
- Assisting with new bookings, cancellations, and changes.
- Communicating with you regarding your itinerary.
- Improving our customer service and website quality.
4. Data Sharing
We do not sell your personal data. We may share necessary information with cruise lines or travel partners strictly to fulfill your requested services. We comply with all relevant US data protection regulations.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@cruiseassist.com.